Company: Edward B. Beharry & Company Limited (EBB)
Department: EBB Digital
Job Title: Social Media Manager
Job Description: The Social Media Manager will oversee the posting of content, interaction with potential and existing customers, and track metrics across all social media platforms associated with the Chico, INDI, and Champion brands. They will be under the EBB Digital department within the Edward B. Beharry & Company Ltd.
Gross Salary: $300,000 GYD Monthly
Probationary Period: 12 Weeks
Experience Requirements:
Knowledge, Skills and Abilities:
Thorough understanding on navigating Instagram, TikTok, Facebook, and other relevant platforms
Experience using either Canva or Adobe Illustrator/Photoshop/Lightroom
Proficient in the English language, preferably with UK-based spelling
Capable of handling customer interactions, both positive and negative, prioritizing brand image and emotional neutrality.
Duties and Responsibilities:
Post content to the various social media platforms as the Creative Director requires.
Create content when necessary and as seen fit to push the brands
Track insights across all platforms to determine whether the content being posted is reaching the desired audience, fulfilling the desired action, satisfying customer needs and determine what changes to content or interactions are needed
Report quantitative and qualitative data based on specific metrics to the Creative Director on a bi-weekly basis or as otherwise required.
Interact with customers and potential customers across all platforms to answer inquiries and provide information when needed
Job Expectations:
Able to work in a team dynamic
Willing to work 6 days a week
Communicate respectfully and consistently with existing and potential customers
Prioritize the image of the brand and exclude personal feelings from interactions across social media platforms
Willing to follow the branding guidelines of individual brands and products to avoid brand dilution and to ensure consistency
Willing to make as many changes to deliverables as agreed upon between EBB Digital and the three brands
Complete assigned tasks in a timely manner, as required by and agreed upon between EBB Digital and the brands
Work Schedule:
Hours Per Day: 7:30AM – 3:30PM
Hours Per Week: 40
Location: EBB Head Office: 191 Charlotte Street, Lacytown, Georgetown, Guyana
Workdays: Monday, Tuesday, Wednesday, Thursday, Friday
Lunch: As Needed